Frequently Asked Questions

Your first visit will include a discussion of your medical history, any current symptoms or concerns, and a general health assessment. Dr Ong will take time to explain everything and answer your questions. A physical examination may be recommended depending on your symptoms, but this will always be discussed with you first.

Yes, Dr Ong provides consultations in both English and Mandarin (华语). This ensures clear communication with all patients regardless of their preferred language.

You can book an appointment by calling +65 6015 0071/72, messaging us on WhatsApp at +65 8121 1871, or using the contact form on our website. We aim to respond within 1 business day.

Dr Ong's clinic is OB Gynae Associates Women's Clinic at Thomson Medical Centre, 339 Thomson Road #04-07, Singapore 307677. The centre is easily accessible by public transport and has parking facilities.

Yes, Medisave can be used for many gynaecological procedures and surgeries, as well as for pregnancy-related care. The exact amount depends on the procedure. Please contact our clinic for specific Medisave coverage details.

Yes, we work with most major insurance companies in Singapore. Please bring your insurance details to your appointment and contact your insurer to check your coverage. Our clinic staff can assist with pre-authorisation if needed.

Dr Ong treats a wide range of gynaecological conditions including endometriosis, uterine fibroids, ovarian cysts, PCOS, heavy or irregular periods, pelvic pain, cervical abnormalities, and menopause-related issues. She also provides fertility assessments and women's health screening.

Yes, Dr Ong is experienced in minimally invasive procedures including laparoscopic (keyhole) surgery and hysteroscopic surgery. These techniques typically result in less pain, smaller scars, and faster recovery compared to traditional open surgery.

Dr Ong offers comprehensive pregnancy care packages covering prenatal visits, ultrasound scans, blood tests, and delivery. Package details vary depending on your needs. Please contact the clinic for current package options and pricing.

Our clinic is open Monday to Friday from 8:30 AM to 4:30 PM, and Saturday from 9:00 AM to 12:30 PM. We are closed on Sundays and public holidays. For urgent matters outside of clinic hours, please contact Thomson Medical Centre directly.

Congratulations! We recommend your first visit at around 6-8 weeks of pregnancy. Call us at +65 6015 0071/72 or WhatsApp +65 8121 1871 to book. We'll guide you on what to expect and what to bring.

Dr Ong personally delivers her patients' babies. You will see the same doctor throughout your pregnancy and on delivery day. This continuity of care is one of the key reasons patients choose Dr Ong.

Costs vary based on delivery type and room choice. Dr Ong's clinic provides transparent fee estimates during your pregnancy so you can plan without surprises. Medisave can also be used. Please contact us for current pricing details.

Yes. You can reach us via WhatsApp at +65 8121 1871 during clinic hours, and we will get back to you as soon as we can. Messages left after hours will be attended to by the next working day.

Advanced maternal age does carry some additional considerations, but many women over 35 have healthy pregnancies. Dr Ong has extensive experience managing these pregnancies and will create a tailored care plan for you, including any additional screening that may be recommended.